Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Digital downloads are available immediately upon purchase.

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We use Royal Mail for shipping. You get FREE standard shipping when you spend £49 or more.

 

International Shipping

We offer international shipping with Royal Mail to the following countries:

Europe Zone 1

Republic of Ireland, France, Germany, Denmark, Monaco

Europe Zone 2

Austria, Latvia, Azores, Lithuania, Balaeric Islands, Luxembourg, Belgium, Madeira, Bulgaria, Malta, Canary Islands, Netherlands, Croatia, Poland, Cyprus, Portugal, Czech Republic, Romania, Estonia, Slovakia, Finland, Slovenia, Greece, Spain, Hungary, Sweden, Italy

Europe Zone 3

Albania, Moldova, Andorra, Montenegro, Armenia, North Macedonia, Azerbaijan, Norway (inc Spitsbergen), Belarus, Russia, Bosnia & Herzegovina, San Marino, Faroe Islands, Serbia, Georgia, Switzerland, Gibraltar, Tajikistan, Greenland, Turkey, Iceland, Turkmenistan, Kazakhstan, Ukraine, Kosovo, Uzbekistan, Kyrgyzstan, Vatican City State, Liechtenstein

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us.

If you haven’t received your order within 10 working days of receiving your shipping confirmation email, please contact us at info@allilivefor.com with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

Please see our full returns policy for further information.

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@allilivefor.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@allilivefor.com.